International Us Process

Maple is hiring an International Us Process in Thane, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹35,000/month.

Employer’s description

Inbound And Outbound International Process. Need Fluent English Communication Skills Only. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• You are calm under pressure and customer-first

Pay and perks

The salary for this role is ₹25,000 – ₹35,000 per month.

Your responsibilities

As an International Us Process, your work will include:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Shift: 09:30 pm - 6:30am | Monday to Friday
• Openings: 30
• Job type: Full time
• Work type: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.