International Voice And Chat Proces...

Join Maple as an International Voice And Chat Proces... in Ghansoli, Mumbai. Great for first-time job seekers. There are 20 open positions. Salary is up to ₹35,000/month.

In the employer’s words

Voice And Chat Process Both Available Simple Calling No Target For More Info Contact Me. Type : International, Inbound | Languages : English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Inbound, International, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English, Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi
• A customer-first, calm under pressure attitude

Pay and perks

The salary for this role is ₹18,000 – ₹35,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Job details

• Work location: Ghansoli, Mumbai, Maharashtra
• Vacancies: 20
• Employment type: Full time
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: Night shift | 2 rotational week off ( some Process get sat and Sun fixed off)

Ready to start? Upload your resume and apply to Maple today.