International Voice Process Agent

Join Maple as an International Voice Process Agent in Thane, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹33,000/month.

Employer’s description

Duke(Us Voice Process) (Utility Process)Hsc/Graduate With Atleast 6 Months Of Experiencebpo Experience Is A Plusrotational (Us) Shiftsalary - 33K In-Hand5 Working Days And 2 Rotational Weekoff Good English Communication Skills Immediate Joinersshould Be Comfortable With Customer Support Plus Upselling. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English

What you get

Salary: ₹27,000 – ₹33,000 per month, based on skills and experience.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Work mode: On-site
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Maple.