International Voice Process

Maple is hiring an International Voice Process in Malad, Mumbai. The pay goes up to ₹30,000/month. Freshers can apply. There are 30 open positions.

In the employer’s words

Hiring For International Customers Service. Type : Inbound, International | Languages : English

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Inbound and International
• Good English
• Freshers can apply
• Type: Inbound, International
• Languages: English

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

What you get

Salary: ₹21,000 – ₹30,000 per month, based on skills and experience.

Job details

• Job location: Malad, Mumbai, Maharashtra
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.