Kotak Bank Telecalling Process

Maple has an opening for a Kotak Bank Telecalling Process based in Thane, Mumbai. The pay goes up to ₹21,000/month. 30 candidates will be hired for this role.

Employer’s description

Outbound Process. Need Hindi, Marathi, Average English Qualification. Languages : English, Hindi, Marathi

Salary

You will be paid ₹15,000 – ₹21,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Who can apply

• Open to freshers
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• A patient, polite attitude

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Openings: 30

Click Apply to send your profile to Maple. It takes less than a minute.