Tamil And English Video Call Execut...

Join Maple as a Tamil And English Video Call Execut... in Sakinaka, Mumbai. 7 candidates will be hired for this role. You can earn up to ₹32,000/month.

Note from the employer

*Tamil Male Or Female Very Urgent Requirement In Eureka Forbes Video Call Executive*... *Salary 34000 Gross, 32000 Inhand*.Timing 9Am To 6Pm.10Am To 7Pmrequirement: *7 Video Call Representative* *Hsc* *Language: *Tamil + English**Minimum 6 Months Of Bpo Experience* Sakinaka Chandivali. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Tamil, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Domestic, English, Inbound, Tamil
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Tamil, English
• Someone customer-first and polite

Salary

The salary for this role is ₹27,000 – ₹32,000 per month.

Key responsibilities

Here is what a typical day looks like:

• You will handle inbound and outbound customer calls, chats or emails.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Sakinaka, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 7
• Job type: Full time
• Work mode: On-site

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