Telecaller Inbound And Outbound

Maple is hiring a Telecaller Inbound And Outbound in Thane, Mumbai. Salary is up to ₹20,000/month. The team is filling 30 vacancies.

In the employer’s words

Inbound And Outbound Process. Need Hindi And Marathi Speaking Candidates. Also Need Dra Certified Candidates For Collection Process For Bpo . We Provide Pick Up And Drop Facility From Thane Station. Languages : English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Malayalam

Compensation

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Bengali, English, Hindi, Kannada, Malayalam, Marathi, Tamil, Telugu
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Malayalam
• You are calm under pressure and customer-first

Key responsibilities

• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.