Telecaller Inbound

Maple wants to bring on a Telecaller Inbound for its Malad West, Mumbai team. The pay goes up to ₹26,500/month. 30 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Inbound Process. Need Good English Communication Skills Only. Languages : English, Kannada, Telugu, Tamil, Malayalam

Salary

Salary: ₹16,500 – ₹26,500 per month, based on skills and experience.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: English, Kannada, Telugu, Tamil, Malayalam
• You are calm under pressure and polite

What you will do

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Malad West, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.