Telecaller Inbound

Maple is looking for a Telecaller Inbound to join its team in Airoli, Mumbai. You can earn up to ₹33,000/month. 30 candidates will be hired for this role.

Employer’s description

Hiring Alert E-Commerce Process(Purely Customer Service Process) Location: Airoli Eligibility Criteria: Qualification: Hsc / Graduate Need Fluent English Communication Skills Only Hsc/Graduate Freshers & Experience Both Can Apply Shift Timings: 8:00 Am To 10:00 Pm (Any 9 Hours Shift) 1 Rotational Week Off Salary: Freshers (Naps): 24,207/- Take Home (No Ctc Structure) Experience: 37,000/- Ctc & 32,519/- Take Home Interview Process: Hr Round Versant Assessment Operations Round Client Round. Type : International | Languages : English

Salary

Salary: ₹24,000 – ₹33,000 per month, based on skills and experience.

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• Someone patient and calm under pressure

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 30
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site

Click Apply to send your profile to Maple. It takes less than a minute.