Telecaller Inbound

Maple wants to bring on a Telecaller Inbound for its Airoli, Mumbai team. There are 30 open positions. Salary is up to ₹30,000/month.

In the employer’s words

Inbound Process Purely Customer Service . Hsc/ Graduate With Minimum 6 Months On Paper Experience Mandatory. Need Good To Fluent English Communication Skills Only. 1 - 2 Years Experience Compulsory. | Type : Inbound, International | Languages : English

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International
• Languages: English
• Someone calm under pressure and patient

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Compensation

Compensation: ₹22,000 – ₹30,000 per month.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.