Telecaller No Sales No Target

Looking for a Telecaller No Sales No Target role in Bhandup West, Mumbai? Maple is hiring now. There are 15 open positions. The pay goes up to ₹18,000/month.

Employer’s description

Telecaller / Customer Support Mumbai Salary: Upto 18 K Fixed Shift: Day Shift Only No Sales | No Target Job Responsibilities: Handle Customer Calls And Basic Query Support Follow Up With Customers Politely Maintain Basic Call Records Provide Customer Service Over Phone. Languages : Marathi, Hindi, English

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English
• You are polite and customer-first

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

Position details

• Location: Bhandup West, Mumbai, Maharashtra
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 15

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.