Telecalling Collection Process

Join Maple as a Telecalling Collection Process in Ghansoli, Mumbai. The pay goes up to ₹20,000/month. There are 30 open positions.

In the employer’s words

Were Hiring Collection Executives (Nondra) Location: Ghansoli, Navi Mumbai Role: Collection Executive Experience: Minimum 6 Months Collections Experience (Mandatory) Language Requirement:Batch 1: English & Hindi Interview Details: Facetoface (Ghansoli Site) Eligibility: Prior Collections Experience Mandatory Good Communication & Negotiation Skills Immediate/Short Notice Joiners Preferredsalary - 18,500/-Shift Timing - 8:00 Am To 7:00 Pm Interested Candidates:Share Your Updated Cv Or Connect For Details. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Marathi

Pay and perks

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Day-to-day work

As a Telecalling Collection Process, your work will include:

• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Marathi
• You are calm under pressure and polite

Job details

• Work location: Ghansoli, Mumbai, Maharashtra
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.