Telecalling Kotak Bank Process

Looking for a Telecalling Kotak Bank Process role in Thane, Mumbai? Maple is hiring now. The team is filling 30 vacancies. Freshers can apply. Salary is up to ₹22,000/month.

Note from the employer

- Urgent Openings For Kotak 811 Job Location: Thane Week Off: Rotational Pickup & Drop: From Thane Station Position: Tele-Calling / Customer Support Executive Eligibility: Hsc / Graduates Can Apply 6 Month Any Sales Experience Hindi Communication & Average English Required Salary Package: Upto 21K In Hand Salary From Day 1 Attractive Bonuses & Incentives Hindi And Marathi Speaking Environment Comfortable Workspacepickup And Drop Facility Available From Thane Station. Type : Outbound | Languages : Hindi, Marathi

Your responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Hindi, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi, Marathi

Compensation

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Openings: 30
• Work mode: Work from office
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.