Tl , Am, Trainer This Position Requ...

A new Tl , Am, Trainer This Position Requ... role is open at Maple, Thane West, Mumbai. The team is filling 10 vacancies. The pay goes up to ₹31,000/month.

Note from the employer

We Need Tl, Am, Qa And Most Priority Uts Trainer Position For More Infor Contact Me . 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic, Sales | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Sales
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• A calm under pressure, polite attitude

Salary

Compensation: ₹20,000 – ₹31,000 per month.

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: Day rotational shift | 1 rotational week off
• Work type: Office-based
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.