Trainer, Team Leader For Bpo

Start your next role as a Trainer, Team Leader For Bpo with Maple in Airoli, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹32,000/month.

Note from the employer

Urgent Opening Need Trainer For Bpo Sales Processjob Location: Airolihsc/Graduate With Minimum 1 Year On Paper Experience As Trainer For Sales Process In Bpo Salary: Upto 5 Lpaneed Good English Communication Skills Only Call Directly. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

Pay and perks

You will be paid ₹25,000 – ₹32,000 per month.

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• You will meet quality, call-handling and satisfaction targets.
• You'll handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Basic English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi
• You are customer-first and polite

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Maple today.