Us Voice Process Wfh

Looking for an Us Voice Process Wfh role in remote? Maple is hiring now. Salary is up to ₹34,000/month. There are 30 open positions.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : Inbound, International | Languages : English

What you will do

• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Inbound, International
• Good English
• Freshers can apply
• Work from home
• Type: Inbound, International
• Languages: English
• You are calm under pressure and customer-first

What you get

Compensation: ₹24,000 – ₹34,000 per month.

Quick facts

• Location: remote
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Work type: Fully remote
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Maple. It takes less than a minute.