Video Call Executive

Maple has an opening for a Video Call Executive based in Saki Naka, Mumbai. 25 candidates will be hired for this role. Salary is up to ₹30,000/month.

Employer’s description

Writing Urgent Hiring Tamil Video Call Executive Andheri East (Sakinaka), Mumbai 34,000 Gross | 32,000 In-Hand 9Am6Pm / 10Am7Pm 12Th Pass 1 Year Bpo Experience Tamil + English Must Apply Now Limited Openings. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Languages : English

What the job involves

• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

What you get

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Inbound, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Languages: English
• Someone customer-first and calm under pressure

Quick facts

• Job location: Saki Naka, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 25
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Maple.