Vip Crm International Bpo Executive

Looking for a Vip Crm International Bpo Executive role in Thane West, Mumbai? Maple is hiring now. 20 candidates will be hired for this role. Salary is up to ₹36,000/month.

In the employer’s words

Crm Vip International Bpo Executive Process Unlimited Incentive Based On Performance Also Provide 100 Rupees Allowance (Noted This Candidate Must Have Exp In International Bpo) For More Info Contact Me. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Day-to-day work

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

Eligibility

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Inbound, International, Kannada, Malayalam
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone customer-first and calm under pressure

Pay and perks

The salary for this role is ₹20,000 – ₹36,000 per month.

Job at a glance

• Job location: Thane West, Mumbai, Maharashtra
• Openings: 20
• Work type: On-site
• Shift: 11:00 pm to 8:00 am | 2 rotational week off
• Job type: Full time
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Maple. It takes less than a minute.