Voice And Chat Process Both Availab...

Maple is hiring a Voice And Chat Process Both Availab... in Malad, Mumbai. The team is filling 20 vacancies. Salary is up to ₹35,000/month. No experience? You can still apply.

In the employer’s words

Voice( Inbound) And Chat Process Available With No Target In Both As Per The Performance U Get The Bonus Or Incentive For More Info Contact Me. Type : International, Inbound, Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Hindi, English, Bengali, Kannada, Punjabi, Marathi

Candidate profile

• No prior experience needed — freshers can apply
• Education: Graduate
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, International, Kannada
• Good English
• Freshers can apply
• Type: International, Inbound, Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Hindi, English, Bengali, Kannada, Punjabi, Marathi

Compensation

You will be paid ₹18,000 – ₹35,000 per month.

What you will do

As a Voice And Chat Process Both Availab..., your work will include:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Position details

• Work location: Malad, Mumbai, Maharashtra
• Shift: 24*7 rotational shift | 2 rotational week off mostly Sunday off
• Work type: Work from office
• Vacancies: 20
• Interview: 12:00 AM - 6:00 PM | Monday to Saturday ( virtual interview)
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.