Voice Process Simple Calling No Tar...

A new Voice Process Simple Calling No Tar... role is open at Maple, Malad, Mumbai. The team is filling 20 vacancies. You can earn up to ₹20,000/month.

In the employer’s words

Voice Process Simple Calling No Target For More Info Contact Me. Type : Outbound, Domestic, Inbound | Languages : Malayalam, Gujarati, Telugu, Tamil, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

What the job involves

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• Open to freshers
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Inbound
• Languages: Malayalam, Gujarati, Telugu, Tamil, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone customer-first and calm under pressure

Quick facts

• Job location: Malad, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20
• Work type: Office-based
• Working hours: Day rotational shift | rotational week off
• Employment type: Full time

Ready to start? Upload your resume and apply to Maple today.