Tellecaller

Mariaai Hr Solutions India Private Limited wants to bring on a Tellecaller for its Koparkhairne, Mumbai team. Salary is up to ₹20,000/month. 29 candidates will be hired for this role.

Employer’s description

We Are Looking For A Telecaller To Handle Calling Work Related To The Delivery Process. The Candidate Will Coordinate With Customers And Delivery Staff To Ensure Smooth And Timely Deliveries. Languages : Marathi, Hindi

Who can apply

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Hindi and Marathi
• Female Only
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi
• Someone polite and patient

What you will do

• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Job details

• Job location: Koparkhairne, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 29

Interested? Apply now on BetterJobs with your resume — Mariaai Hr Solutions India Private Limited reviews applications regularly.