Customer Care Executive

Mariinox | Vehicle Scrapper | Car Scrap Dealer is looking for a Customer Care Executive to join its team in Karkardooma, Delhi. 20 candidates will be hired for this role. The pay goes up to ₹35,000/month.

Employer’s description

Call Fresh Leads On The Same Daytell Customers About Company Products/Servicesmake Follow-Up Calls And Close Dealsupdate Customer Data In Excel/Crmproperly Answer Customer Queriessubmit Daily Calling Report. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Hindi and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• A customer-first, patient attitude

Pay and perks

Compensation: ₹25,000 – ₹35,000 per month.

Job at a glance

• Job location: Karkardooma, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Work mode: On-site

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