Customer Care Executive

Market Wizards RealMart Pvt has an opening for a Customer Care Executive based in Janakpuri District Center, Delhi. The pay goes up to ₹16,000/month. There are 10 open positions.

Employer’s description

Urgent Requirement For Domestic Tele Caller.

Skills and qualifications

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of Complaint handling, Hindi and English, CRM tools and Active listening
• Basic English
• Freshers can apply
• You are calm under pressure and polite

Compensation

Salary: ₹13,500 – ₹16,000 per month, based on skills and experience.

Day-to-day work

As a Customer Care Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Janakpuri District Center, Delhi, Delhi
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10
• Employment type: Full time
• Work mode: Office-based
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Ready to start? Upload your resume and apply to Market Wizards RealMart Pvt today.