Customer Care Executive

Join Market Wizards RealMart Pvt as a Customer Care Executive in Janakpuri District Center, Delhi. Great for first-time job seekers. There are 2 open positions. The pay goes up to ₹15,500/month.

Note from the employer

Urgent Requirement For Domestic Tele Caller.

What you get

Salary: ₹11,500 – ₹15,500 per month, based on skills and experience.

Requirements

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, Typing speed, Complaint handling, CRM tools
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Job details

• Job location: Janakpuri District Center, Delhi, Delhi
• Openings: 2
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Market Wizards RealMart Pvt.