Customer Service Executive L Oil Co...

Mars Petrochem Private Limited (Mars Petrochem Pvt. Ltd.) is hiring a Customer Service Executive L Oil Co... in Cotton Green, Mumbai. You can earn up to ₹20,000/month. There are 5 open positions. No experience? You can still apply.

Note from the employer

Calls To Customers, Lead Generation, Outstanding Follw-Ups. Type : Domestic, Outbound, Inbound | Languages : Gujarati, Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with Domestic, English, Gujarati, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Gujarati, Hindi, English

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

Key responsibilities

• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Position details

• Location: Cotton Green, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Openings: 5
• Timings: 10:00AM - 6:00PM | Monday to Saturday

Apply today and take the next step in your career with Mars Petrochem Private Limited (Mars Petrochem Pvt. Ltd.).