Customer Care Executive

Martnmeat Private Limited has an opening for a Customer Care Executive based in Whitefield, Bengaluru. No experience? You can still apply. The pay goes up to ₹30,000/month. There are 30 open positions.

Note from the employer

Key Roles & Responsibilitiescustomer Interaction Management: Handle Incoming Calls, Emails, Or Live Chats To Answer Inquiries, Resolve Complaints, And Provide Product Or Service Information. Issue Resolution & Escalation: Troubleshoot User Problems Step-By-Step. Escalate Complex Issues To Senior Technical Teams Or Management When Necessary. Crm & Record Maintenance: Accurately Update Customer Details, Interactions, Transaction History, And Support Tickets In Database Systems (Crm). Performance & Quality Targets: Meet Daily/Monthly Operational Kpis Such As Customer Satisfaction (Csat) Scores, First Contact Resolution (Fcr), And Average Handling Time (Aht). Type : International, Sales | Languages : English

Pay and perks

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: English, International, Sales
• Good English
• Freshers can apply
• Type: International, Sales
• Languages: English
• Someone polite and calm under pressure

Day-to-day work

As a Customer Care Executive, your work will include:

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.

Quick facts

• Location: Whitefield, Bengaluru, Karnataka
• Shift: 5:30 pm to 5:30 am (9 hours)
• Openings: 30
• Work type: On-site
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

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