Customer Care Executive

Maruti Suzuki has an opening for a Customer Care Executive based in Guindy, Chennai. There are 5 open positions. The pay goes up to ₹25,000/month.

Note from the employer

Experience: 6Months In Tele Calling / Customer Support (Automobile Preferred) Qualification: Any Degree / Diploma Salary: Best In Industry. 1 - 2 Years Experience Compulsory. | Languages : Tamil, English

Salary

Compensation: ₹20,000 – ₹25,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, English
• You are patient and customer-first

Job at a glance

• Job location: Guindy, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Maruti Suzuki today.