Customer Relationship Executive (Cr...

Join Maruti Suzuki as a Customer Relationship Executive (Cr... in Kandivali, Mumbai. The pay goes up to ₹20,000/month. The team is filling 10 vacancies.

In the employer’s words

Generate Leads And Schedule Site Visits For The Sales Team. 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹19,000 – ₹20,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Verbal communication and Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, calm under pressure attitude

Key responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• You'll follow call scripts and update customers on ticket status.

Quick facts

• Job location: Kandivali, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Maruti Suzuki reviews applications regularly.