Customer Service Maruti Suzuki

Looking for a Customer Service Maruti Suzuki role in Thane West, Mumbai? Maruti Suzuki is hiring now. Salary is up to ₹25,000/month. 2 candidates will be hired for this role.

Employer’s description

Calling For Service Regarding. 1 - 2 Years Experience Compulsory.

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Typing speed, Active listening, CRM tools and Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Roles and responsibilities

As a Customer Service Maruti Suzuki, your work will include:

• You will follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: Thane West, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Work from office
• Vacancies: 2
• Employment type: Full time

Ready to start? Upload your resume and apply to Maruti Suzuki today.