Customer Service Maruti Suzuki

A new Customer Service Maruti Suzuki role is open at Maruti Suzuki, Andheri East, Mumbai. Salary is up to ₹25,000/month. There are 4 open positions.

Note from the employer

Calling For Service Regarding Maruti Suzuki Near By Station Andheri East. 1 - 2 Years Experience Compulsory.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with CRM tools, Complaint handling, Typing speed, Hindi and English
• Good English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

What you will do

In this role, you will:

• You'll meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Position details

• Work location: Andheri East, Mumbai, Maharashtra
• Openings: 4
• Employment type: Full time
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Maruti Suzuki.