Customer Service Maruti Suzuki

Join Maruti Suzuki as a Customer Service Maruti Suzuki in Thane West, Mumbai. You can earn up to ₹26,000/month. 4 candidates will be hired for this role.

In the employer’s words

Calling For Service Regarding. 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹15,000 – ₹26,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Active listening, Typing speed, Hindi and English, Verbal communication
• Good English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

What you will do

Here is what a typical day looks like:

• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Thane West, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Openings: 4
• Work mode: Work from office

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