Telecalling Executive

Maruti Suzuki has an opening for a Telecalling Executive based in Kandivali, Mumbai. The pay goes up to ₹22,000/month.

In the employer’s words

Telecalling Experience. 1 - 2 Years Experience Compulsory. | Languages : English

What you get

You will be paid ₹18,000 – ₹22,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone customer-first and patient

Key responsibilities

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Kandivali, Mumbai, Maharashtra
• Job type: Full time
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Openings: 1
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Maruti Suzuki.