Trainee Service Advisor

Maruti Suzuki has an opening for a Trainee Service Advisor based in Kandivali, Mumbai. 5 candidates will be hired for this role. The pay goes up to ₹22,000/month.

In the employer’s words

Automobile Trainee Service Advisor. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone customer-first and calm under pressure

Compensation

You will be paid ₹18,000 – ₹22,000 per month.

Job details

• Job location: Kandivali, Mumbai, Maharashtra
• Work mode: Office-based
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 5
• Shift: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Maruti Suzuki.