Customer Care Executive

Mas Callnet India Private Limited wants to bring on a Customer Care Executive for its Sector 62 - Noida, Delhi team. You can earn up to ₹21,000/month. Freshers can apply. There are 2 open positions.

Note from the employer

We Are Looking For A Customer-Focused And Responsible Customer Care Executive To Join Our Bpo Operations Team. The Candidate Will Be Responsible For Handling Customer Interactions, Understanding Customer Concerns, Providing Accurate Resolutions, And Ensuring A Positive Customer Experience.The Ideal Candidate Should Have Good Communication Skills,. Type : Inbound | Languages : English

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: English
• Someone customer-first and calm under pressure

What the job involves

As a Customer Care Executive, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹20,000 – ₹21,000 per month.

Quick facts

• Work location: Sector 62 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:30 AM - 7:00 PM
• Employment type: Full time
• Work mode: Work from office
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Mas Callnet India Private Limited reviews applications regularly.