Customer Care Executive

Mas Callnet India Private Limited has an opening for a Customer Care Executive based in Sector 62 - Noida, Delhi. You can earn up to ₹23,000/month. There are 5 open positions. Freshers can apply.

Note from the employer

Must Known Tamil/Telugu Language. Languages : Tamil, Telugu

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹21,000 – ₹23,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Tamil and Telugu
• Good English
• Freshers can apply
• Languages: Tamil, Telugu

Position details

• Job location: Sector 62 - Noida, Delhi, Delhi
• Work type: Work from office
• Openings: 5
• Working hours: 10:00 AM - 07:00 PM
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Mas Callnet India Private Limited.