Customer Care Executive

Mas Callnet India Private Limited wants to bring on a Customer Care Executive for its Sector 62 - Noida, Delhi team. Great for first-time job seekers. 20 candidates will be hired for this role. You can earn up to ₹15,100/month.

Employer’s description

Calls Handling. Type : Sales, Outbound, Inbound, Domestic | Languages : English, Hindi

Salary

Salary: ₹13,660 – ₹15,100 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Sales, Outbound, Inbound, Domestic
• Languages: English, Hindi

Your responsibilities

• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Sector 62 - Noida, Delhi, Delhi
• Work mode: Office-based
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Mas Callnet India Private Limited. It takes less than a minute.