Telecalling Executive

Join Maske Brothers International as a Telecalling Executive in Borivali East, Mumbai. 4 candidates will be hired for this role. Salary is up to ₹20,000/month.

Employer’s description

Make Outbound Calls To Potential Or Existing Customersanswer Incoming Calls And Respond To Inquiriesexplain Products/Services Clearly To Customers. Generate Leads And Fix Appointments. Maintain Call Records And Customer Database. Follow Up With Customers Regularly. Achieve Daily/Weekly Targets. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Marathi, Hindi, English

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Marathi and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Marathi, Hindi, English
• Someone patient and customer-first

What you get

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Borivali East, Mumbai, Maharashtra
• Work type: Work from office
• Job type: Full time
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4

Ready to start? Upload your resume and apply to Maske Brothers International today.