Customer Care Executive

Maxicus is looking for a Customer Care Executive to join its team in Sector 18 - Gurgaon, Delhi. Freshers can apply. You can earn up to ₹27,000/month. The team is filling 30 vacancies.

In the employer’s words

Job Description Voice + Chat Blended Processjob Title: Customer Support Executive Voice + Chat (Blended Process)Location: Gurgaonemployment Type: Full-Timejob Summarywe Are Looking For Enthusiastic And Customer-Focused Candidates To Join Our Voice + Chat Blended Process Team. The Role Involves Assisting Customers Through Both Voice Calls And Chat. Type : International, Inbound, Outbound | Languages : Hindi, English

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound, International, Outbound
• Male Only
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound
• Languages: Hindi, English

What the job involves

• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

What you get

Compensation: ₹22,000 – ₹27,000 per month.

Job at a glance

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Maxicus. It takes less than a minute.