Operation Manager

Join Maxim Peripherals Private Limited as an Operation Manager in Goregaon East, Mumbai. The pay goes up to ₹65,000/month.

Employer’s description

1) Cash Position (Today) + 4-Week Cash Forecast 2) Payables Control (What Must Be Paid Vs Can Be Delayed) 3) Import Pipeline 4) Landed Cost Accuracy (Prevents Margin Illusion)5) Inventory Reorder Control (Avoid Stock-Outs + Overstock) 6) Inventory Accuracy (Book Stock = Real Stock) 7) Dispatch Accuracy + Pod Discipline (Prevents Ar Disputes). More Than 2 Years Experience Compulsory. | Inventory Management, Internet Surfing, Record Management | Skills Needed : Computer, Email

Your responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Computer, Email, Internet Surfing, Inventory Management, Record Management
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Inventory Management, Internet Surfing, Record Management
• Skills Needed: Computer, Email
• You are customer-first and patient

What you get

The salary for this role is ₹55,000 – ₹65,000 per month.

Job details

• Location: Goregaon East, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Work from office
• Interview timings: 10:00 AM - 5:00 PM | Monday to Friday 10.00 AM - 3.00 PM Saturday
• Openings: 1
• Shift: 9:30 AM - 6:00 PM | Monday to Friday 9.30 - 4.00 Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Maxim Peripherals Private Limited.