Operation Manager

A new Operation Manager role is open at Maxtech Healthcare Private Limited, Kandivali West, Mumbai. You can earn up to ₹50,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Advanced Excel

Eligibility

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with Advanced Excel
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Advanced Excel
• You are calm under pressure and polite

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

What you get

Salary: ₹35,000 – ₹50,000 per month, based on skills and experience.

Position details

• Work location: Kandivali West, Mumbai, Maharashtra
• Openings: 1
• Working hours: 9:30 AM - 8:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Maxtech Healthcare Private Limited.