Team Leader

Join Maxtech mumbai as a Team Leader in Malad West, Mumbai. Salary is up to ₹25,000/month. The team is filling 2 vacancies.

Note from the employer

Hiring For Vodafone Postpaid Simcard Process, Team Size 15-18. Hiring Full Team. Training Will Be Provided. Teamleader Has To Achieve Operational Targets. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained, Implement Strategies To Improve Productivity. Backend Support & Field Support Will Be Given. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Mutual Funds | Languages : Marathi, Hindi, English | Preferred Experience In : Real Estate

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹18,000 – ₹25,000 per month.

Eligibility

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Hindi, Marathi, Mutual Funds, Outbound, Real Estate, Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Mutual Funds
• Languages: Marathi, Hindi, English
• Preferred Experience In: Real Estate
• A customer-first, patient attitude

Position details

• Location: Malad West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 2
• Timings: 9:30 AM - 7.00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Maxtech mumbai.