Telecalling Manager

Join Maxtech Mumbai as a Telecalling Manager in Malad West, Mumbai. Salary is up to ₹35,000/month. 5 candidates will be hired for this role.

Employer’s description

Looking For A Team Leader/Manager For Telecalling Setup For Vodafone Postpaid Simcard Process At Malad West. Team Handling Experience Is Must. Should Be Able To Drive A Team Of 20-25Ppl. Driving Team Towards Target, Calls Monitoring, Keeping Data On Daily Basis, Should Be Goal Oriented. Contact On Given Number. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Hindi, Marathi

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Hindi, Marathi
• Someone patient and calm under pressure

Pay and perks

You will be paid ₹20,000 – ₹35,000 per month.

What you will do

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.

Quick facts

• Location: Malad West, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 5
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based

Apply today and take the next step in your career with Maxtech Mumbai.