Team Leader

Start your next role as a Team Leader with Md Home Finance in Kandivali West, Mumbai. There are 2 open positions. The pay goes up to ₹50,000/month.

Note from the employer

Team Leader Need To Manage Thier Team Sales And Performance Including Personal. 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹20,000 – ₹50,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Complaint handling, CRM tools, Verbal communication and Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

What you will do

As a Team Leader, your work will include:

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Position details

• Job location: Kandivali West, Mumbai, Maharashtra
• Working hours: 09:30 am - 7pm | Monday to Saturday
• Interview timings: 11:00 am - 500pm | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Md Home Finance reviews applications regularly.