Work From Home - Team Leader (Tl)

Mdtel is looking for a Work From Home - Team Leader (Tl) to join its team in remote. The pay goes up to ₹18,000/month.

In the employer’s words

Ghar Sa Work Karna Hai Jarurat Pade To Office Bhi Jana Padega Site Per Bhi Jana Padega. More Than 2 Years Experience Compulsory. | Languages : Hindi

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What we are looking for

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Hindi
• Basic English
• Work from home
• More Than 2 Years Experience Compulsory.
• Languages: Hindi
• Someone customer-first and patient

What the job involves

• Log every interaction and its outcome in the support system.
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: remote
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from home
• Employment type: Full time
• Openings: 1

Ready to start? Upload your resume and apply to Mdtel today.