Telecaller

Looking for a Telecaller role in Belapur, Mumbai? Mectec Vertical Solutions Private Limited is hiring now. The team is filling 5 vacancies. The pay goes up to ₹15,000/month. Freshers can apply.

Employer’s description

Job Role: Telecaller / Customer Calling Executiveexperience: 02 Yearslocation: Add Locationemployment Type: Full-Timejob Description:We Are Looking For A Confident And Enthusiastic Telecaller To Handle Customer Calls, Generate Leads, Follow Up With Prospective Customers, And Support The Sales Team.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.

Compensation

You will be paid ₹10,000 – ₹15,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Typing speed, Complaint handling, Hindi and English and Active listening
• Basic English
• Freshers can apply
• You are patient and polite

Job at a glance

• Work location: Belapur, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Openings: 5

If this job suits you, apply now — shortlisted candidates will be contacted by Mectec Vertical Solutions Private Limited.