Customer Support Team Leader

Meddirect Services Private Limited wants to bring on a Customer Support Team Leader for its Banjara Hills, Hyderabad team. The pay goes up to ₹30,000/month. There are 2 open positions.

In the employer’s words

Having Good Experience As A Bpo Team Leader In To Operation Is More Preferable. More Than 2 Years Experience Compulsory. | Type : Inbound, Domestic | Languages : Malayalam, Punjabi, Telugu, Kannada, Hindi, Tamil, English

What you will do

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Candidate profile

• 2+ years of experience in a similar role
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Punjabi, Tamil
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• Languages: Malayalam, Punjabi, Telugu, Kannada, Hindi, Tamil, English
• Someone customer-first and polite

Salary and benefits

You will be paid ₹28,000 – ₹30,000 per month.

Position details

• Job location: Banjara Hills, Hyderabad, Telangana
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work mode: On-site
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Meddirect Services Private Limited.