Work From Home - Team Leader

Join Media Tech Temple as a Work From Home - Team Leader in remote. The pay goes up to ₹15,000/month. There are 5 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Marathi

Salary

Compensation: ₹12,000 – ₹15,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will meet quality, call-handling and satisfaction targets.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Marathi
• Female Only
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi
• You are customer-first and calm under pressure

Job at a glance

• Location: remote
• Work type: Remote (work from home)
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Media Tech Temple reviews applications regularly.