Work From Home - Team Leader

Media Tech Temple has an opening for a Work From Home - Team Leader based in remote. You can earn up to ₹15,000/month. 15 candidates will be hired for this role.

Employer’s description

The Team Leader Is Responsible For Supervising A Group Of Employees, Ensuring Daily Tasks Are Completed Efficiently, And Guiding The Team To Achieve Company Goals. The Role Includes Monitoring Performance, Providing Support, And Maintaining A Positive Team Environment. 1 - 2 Years Experience Compulsory. | Languages : Hindi, Gujarati

What the job involves

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Gujarati and Hindi
• Female Only
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, Gujarati

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Job at a glance

• Location: remote
• Job type: Full time
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday
• Work type: Fully remote
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Openings: 15

Ready to start? Upload your resume and apply to Media Tech Temple today.