Work From Home - Team Leader

Media Tech Temple Private Limited has an opening for a Work From Home - Team Leader based in remote. 2 candidates will be hired for this role. Salary is up to ₹12,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyse Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Marathi

Compensation

You will be paid ₹10,000 – ₹12,000 per month.

Day-to-day work

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Marathi
• Female Only
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi
• Someone customer-first and polite

Job details

• Job location: remote
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Remote (work from home)
• Job type: Full time

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