Work From Home - Team Leader

Media Tech Temple has an opening for a Work From Home - Team Leader based in remote. Salary is up to ₹15,000/month. The team is filling 30 vacancies.

Note from the employer

We Are Seeking An Experienced And Motivated Team Lead To Oversee A Team Of Professionals, Ensure Efficient Workflow, And Drive Project Success. The Team Lead Will Act As A Bridge Between Management And Team Members, Providing Guidance, Support, And Performance Oversight While Ensuring That Organizational Goals Are Met. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Tamil, Hindi

Your responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Hindi, Malayalam and Tamil
• Female Only
• Basic English
• Work from home
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Tamil, Hindi

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

Quick facts

• Work location: remote
• Employment type: Full time
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 30
• Work type: Remote (work from home)
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Media Tech Temple reviews applications regularly.